Privacy Policy

1. Introduction

NUNA Ethiopia (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

We may collect the following types of information when you use our App:

  • Personal Information: Your name, email address, phone number, and other contact details when you register or book a service.
  • Booking Information: Details about the service types or services you book through the App.
  • Usage Data: Information about how you use the App, including your IP address, device information, and app interactions.
  • Location Information: With your consent, we may collect your precise location information.

3. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain the App.
  • Process bookings and manage your reservations.
  • Send you confirmations, updates, and administrative messages.
  • Improve our services, including customer support.
  • Personalize your experience and recommend services.
  • Comply with legal obligations and enforce our terms and conditions.

4. Sharing Your Information

We do not share your personal information with third parties except as described in this Privacy Policy:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required by law or in response to legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption technology to protect your data in transit and at rest.  
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  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Monitoring: We regularly monitor our systems for security vulnerabilities and take appropriate measures to address them.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your information for a reasonable period after you cease using our App to comply with legal requirements or for internal analysis.

7. International Data Transfer

NUNA Ethiopia may transfer your personal information to countries outside of Ethiopia. If you reside outside of Ethiopia, please note that your data may be transferred and processed in accordance with the laws of the country where it is transferred to. We will ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.

8. Your Rights

You have the right to:

  • Access and update your personal information: You can request access to your personal information and make corrections if necessary.
  • Request the deletion of your personal information: You can request the deletion of your personal information under certain circumstances.
  • Withdraw your consent: You can withdraw your consent for data processing at any time.
  • Object to processing: You may have the right to object to certain types of data processing.

7. Children’s Privacy

Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

NUNA Ethiopia
Email: info@nunaethiopia.et
Phone: +251-94-249-4949